features
Intelligent Call Routing:
Our intelligent call routing engine ensures calls are efficiently directed to the correct destination. Even in scenarios with multiple jobs assigned to a single vendor, DialShield handles it with precision.
Recording and Transcription Option:
You have the option to record and transcribe conversations for insights.
Automatic Call Fallback to Customer Care:
If the original call fails to connect, DialShield seamlessly redirects the call to your customer care team, ensuring caller lands into good hands.
Highly Customisable:
Contact us now for a tailored DialShield solution and unlock success today!
Dashboard
Full control over routing changes, call logs, recording, and transcription through the dashboard.